HELPDESK
Zendesk actions
23 actions you can wire into a flow, alongside everything else in the Helpdesk integration.
Every Zendesk action
- Zendesk: Count OrganizationsReturn the number of organizations in your Zendesk account.
- Zendesk: Create OrganizationCreate an organization in Zendesk. Set details, notes, domains and tags directly, add custom organization fields as JSON, or use Additional Fields.
- Zendesk: Create TicketCreate a support ticket in Zendesk. The Description becomes the ticket's first comment; set common fields directly or add any other ticket field via Additional Fields.
- Zendesk: Create UserCreate a user in Zendesk. Set common profile fields directly, add custom user fields as JSON, or add any other field via Additional Fields.
- Zendesk: Delete OrganizationPermanently delete a Zendesk organization by its ID.
- Zendesk: Delete TicketPermanently delete a Zendesk ticket by its ID. Choose Regular for a normal ticket or Suspended for one held in the suspended queue.
- Zendesk: Delete UserPermanently delete (soft-delete) a Zendesk user by their ID.
- Zendesk: Get Many OrganizationsList all organizations in your Zendesk account. Enable Return All to auto-paginate every match.
- Zendesk: Get Many Ticket FieldsList all system and custom ticket fields in your Zendesk account. Enable Return All to auto-paginate.
- Zendesk: Get Many TicketsList Zendesk tickets. Regular tickets are fetched via the Search API (filter by status, group, or a raw query); Suspended lists the suspended queue. Enable Return All to auto-paginate.
- Zendesk: Get Many UsersList Zendesk users, optionally filtered by role. Enable Return All to auto-paginate every match.
- Zendesk: Get OrganizationRetrieve a single Zendesk organization by its ID.
- Zendesk: Get Organization Related DataGet counts of data related to a Zendesk organization (tickets, users, etc.).
- Zendesk: Get TicketRetrieve a single Zendesk ticket by its ID. Choose Regular for a normal ticket or Suspended for one held in the suspended queue.
- Zendesk: Get Ticket FieldRetrieve a single Zendesk ticket field (system or custom) by its ID.
- Zendesk: Get UserRetrieve a single Zendesk user by their ID.
- Zendesk: Get User Related DataGet counts of data related to a Zendesk user (assigned tickets, requested tickets, organization subscriptions, etc.).
- Zendesk: Get User's OrganizationsList the organizations a Zendesk user belongs to.
- Zendesk: Recover Suspended TicketRecover a ticket from the suspended queue, turning it into a regular ticket.
- Zendesk: Search UsersSearch Zendesk users by name, email, phone, or external ID. Enable Return All to auto-paginate every match.
- Zendesk: Update OrganizationUpdate a Zendesk organization. Change details, notes, domains, tags, custom organization fields, or any other field via Additional Fields.
- Zendesk: Update TicketUpdate a Zendesk ticket. Add a public reply or an internal note, change status/priority/assignee, and set any other ticket field via Additional Fields.
- Zendesk: Update UserUpdate a Zendesk user. Change profile fields, custom user fields, or any other field via Additional Fields.
Also in Helpdesk
Put Zendesk in a flow
These actions sit on the same canvas as every other integration, so a Zendesk step can follow a form, a schedule or a message without any glue code.
